When's the NextBus? Ask Your Web Browser. Don't Ask Muni.
Someone, please get Nate Ford on the phone (or email, or whatever). We have a some SF Muni Follies that need to be fixed, stat.
One of the things that makes certain lines, like our beloved N-Judah, easier and more convenient to use is of course the digital NextBus readouts, installed at key bus shelters up and down the line that tell you exactly when the next train or bus is scheduled to arrive.
It's great in general, but when it is pouring rain it's critical in helping you decide whether to ride out the storm a few minutes or go elsewhere and come back. Everyone likes it. So why the hell isn't it working anymore?
No, let me put that another way. The little light boards read just fine. They just don't tell you when the bus or train is actually coming. So what do they tell you instead?
They tell you about the fact that the trains don't run in the tunnel after 7. They even tell you this on the 22, at 4 in the afternoon (no the 22 does not ride the rails and the tunnel down town). They give you the website of the SF MTA (because of course we all have our computer, monitor, internet connection and keyboard with us at all times for just such a situation), and they give you some other irrelevant info. They just never tell you any useful info about the bus or train you're waiting for. WTF???
I wish I had my camera at the 22 stop at Duboce and Fillmore. Someone put the above critique in a more concise form, scrawling "F*CK MUNI" on the readout. Whoever you are, thanks for saying what was on everyone's mind.
Mr. $300,000 Plus Benefits, will you tell me why it is you get paid $300,000 a year + great benefits (and oh yeah , if you're fired we keep paying for your a couple of years afterwards!), but something that was working just fine now doesn't?
More accurately, why is the digital network of readout signs being used as a half-assed news service instead of what it was designed for?
You're a smart guy. Help us out here.
This is my first posting on the new system - the layout and rollout of the site is a ways away though. Until it's fully completed, you can read my archives at my old hosting service. Thanks!